Software for hospitals and healthcare providers
Patient engagement, operations, remote care and reporting, built around the systems you already run.
The systems you have are not going anywhere
Provider projects start with a constraint, not a blank page. The clinical system stays, staff have built practice around it, and anything new has to earn the disruption of learning it.
Where we typically help
Patient engagement
Booking, reminders, digital intake, results access, messaging and follow-up, connected to your existing appointment and record systems.
Operational systems
Tools for scheduling, capacity, referrals, tasks and handovers, built around how your teams actually work.
Remote and virtual care
Monitoring programmes and virtual consultation, with data reaching clinicians where they already work.
Workflow automation
Removing repetitive administrative steps, with AI where it helps and simple automation where it does not.
Reporting
Bringing data together from several systems to answer questions your current reporting cannot.
Integration
Connecting systems that were never designed to talk to one another.
Modernisation
Moving an ageing internal system onto current infrastructure without interrupting the service.
Adoption support
Testing with real users during the build rather than at the end, and planning training with whoever will own the system.
Governance support
Architecture, data flow and security documentation supplied as part of the project rather than on request.
Systems in daily use
Procurement and governance
| Requirement | How we handle it |
|---|---|
| Information governance review | Architecture, data flow and security documentation provided as part of the project |
| Data processing agreements | Confirm your standard position on DPAs and BAAs |
| Clinical safety | Where a clinical safety case is required, we work with your clinical safety officer and supply what the assessment needs |
| Accessibility | WCAG 2.2 AA as the working target for patient-facing interfaces |
| Handover | Documentation, runbooks and training for the team who will run the system |
Frequently asked questions
Usually, through whatever interface it exposes. The practical answer depends on your specific installation and what your supplier permits, which we establish early rather than assume.
Less than a project that skips them, which then needs redoing. We aim for short, focused sessions with a small number of people who know the process, rather than long workshops with large groups.
Yes, and it usually works best that way. They know the environment, the approval routes and the history. We agree at the start who owns what.
Whatever you need. Some organisations take the system on internally with documentation and a support period. Others keep us on for ongoing development. Both are planned for from the start.
Talk to us about a provider project
Bring the process you want to change and the systems it has to sit alongside.